March 24, 2020

Friends of Slate Group,

As the threat of the COVID-19 virus intensifies in our local area and in the United States, many city and state governments are asking businesses to limit their services, with some even temporarily closing their doors.

However, Slate Group is considered an essential business and will be continuing operations, while abiding by the guidelines recommended by the CDC and WHO. Among other actions, we are temporarily limiting visitors and person-to-person contact between employees, along with disinfecting workstations and high-traffic areas.

Since our services provide aid to businesses such as healthcare providers, grocery stores, and banks, our creative, print, and mailing services will remain fully functional. The same goes for our supply chain partners, helping us ensure our goods and services remain constant for you. However, should any disruption happen, we will immediately reach out to those affected to discuss alternative options.

With that being said, we also recognize your needs for print may have changed as abruptly as ours have, such as a decreased need for event signage, but an increased need for hand washing posters and other virus-related signage. We are happy to work with you as needed, staying flexible to your needs should they change.

As other developments arise, we will continue to communicate with transparency to ensure you are well informed and can make the best decision possible for you and your business. By maintaining an attitude of adaptability, we know that together we can make it through this time of uncertainty.

Please don’t hesitate to reach out with any questions or concerns.

We will do this.

Sincerely,

Don Denny, Owner

March 17, 2020

Friends of Slate Group,  

While our city, country and world are responding to the coronavirus outbreak, we wanted to update you on some actions we are taking in response to it. 

First off, we are aware you may be canceling events and other events in your own response to the virus. Please know that we are happy to work with you as needed, even if that means postponing or canceling a job. We only ask that you let us know as soon as possible so that we can make the appropriate adjustments on our end. 

Second, just as you are, we are closely monitoring the CDC website and other resources in order to make the best informed decision for our employees as possible. We are encouraging increasing hand washing, disinfecting work stations, limiting person-to-person contact, among other things. 

We have informed our staff that if they need to stay home for any reason, especially if they are feeling sick, that they should. We are also aware that other situations that may affect their ability to come into work, such as school closures. In preparation for cases like these, we are developing employee hardship provisions so that we can safely navigate the situation for everyone.

Lastly, we want to assure you, especially in the case of staff shortage, we won’t let your print projects be delayed or the quality depreciate. We have always encouraged cross-training on our equipment, in preparation for situations like this to ensure we have back-ups for each position. If needed, we will utilize one of our trusted print peers across the state and nation to help us.

Regardless of the actions we need to take should the situation continue to escalate, we will ensure your project has the same amount of quality you have come to expect from us.

Thanks,
Don Denny, Owner